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How to Cancel Order on Poshmark: Step-by-Step Guide

how to cancel order on poshmark

Canceling an order on Poshmark is a straightforward process that can be done with a few simple steps. If you find yourself needing to cancel an order, whether it’s because of a change in your preferences or circumstances, here’s how you can navigate through the cancellation process.

To start, log into your Poshmark account and locate the “My Purchases” section. Here, you’ll find a list of all the items you’ve purchased on the platform. Look for the specific order that you wish to cancel and click on it to access more details. Within the order page, you should see an option to “Cancel Order.”

Clicking on this will prompt a confirmation pop-up asking if you’re sure about canceling the order. Take a moment to review your decision before confirming it. It’s important to note that once an order is canceled, it cannot be undone.

After confirming the cancellation, Poshmark will notify both the buyer and seller about the canceled transaction. The seller will receive their item back into their inventory, while as a buyer, you’ll receive a full refund for your canceled purchase.

How To Cancel Order On Poshmark

If you find yourself needing to cancel an order on Poshmark, don’t worry! The process is relatively straightforward. In this section, we’ll walk you through the steps involved in canceling an order on Poshmark.

Checking The Order Status

Before taking any action, it’s essential to check the status of your order. Here’s how you can do that:

  1. Open the Poshmark app on your mobile device or visit their website and log into your account.
  2. Navigate to your “My Purchases” section, where you’ll find a list of all your recent orders.
  3. Locate the specific order you wish to cancel and click on it for more details.
  4. Check the status of the order – if it hasn’t been shipped yet, there’s a good chance that cancellation is possible.

Contacting The Seller

Once you’ve confirmed that cancellation is still an option for your order, reaching out to the seller should be your next step. Follow these guidelines when contacting them:

  1. Click on “Contact Seller” within the order details page to initiate communication with them directly.
  2. Be polite and clear in explaining why you need to cancel the order.
  3. Wait for a response from the seller, who will have final say over whether or not they agree to cancel.

Remember, sellers are under no obligation to grant cancellations once an item has been shipped or marked as “delivered.” However, many sellers understand unforeseen circumstances may arise and may be willing to work with buyers.

Requesting Order Cancellation

If both parties agree that cancelling the order is necessary, here are some additional steps:

  1. If you’re using Poshmark’s mobile app, navigate back to the specific order page and click “Cancel Order.”
  2. If you’re using Poshmark’s website, click on “Cancel Order” within the order details page.
  3. Follow any prompted instructions to confirm your cancellation request.

Keep in mind that cancellations may impact your ratings and feedbacks on Poshmark, so it’s essential to handle them responsibly and communicate effectively with the seller throughout the process.


Access Your Poshmark Account

When it comes to canceling an order on Poshmark, the first step is to access your Poshmark account. Here’s how you can do it:

  1. Open the Poshmark app or visit the Poshmark website on your preferred device.
  2. If you already have an account, enter your login credentials (email/username and password) in the designated fields and click on the “Log In” button.
  3. If you don’t have an account yet, you’ll need to create one by clicking on the “Sign Up” or “Join Now” button and following the prompts to provide your email address, create a username and password, and agree to the terms of service.
  4. Once logged in, you’ll be directed to your Poshmark homepage where you can access all of your buying and selling activities.

Now that you’re logged into your Poshmark account, you’re ready to proceed with canceling your order. Keep in mind that there are specific guidelines set by Poshmark regarding cancellations, so make sure to review their policies before proceeding further.

Remember, canceling an order should be done as soon as possible after placing it but before it has been shipped by the seller. If any issues arise during this process or if you need assistance, don’t hesitate to reach out to Poshmark customer support for guidance.

In conclusion, accessing your Poshmark account is the crucial first step in canceling an order. By following these simple instructions and navigating through your account dashboard successfully, you’ll be well on your way towards resolving any unwanted purchases on this popular online marketplace platform