Canceling an Uber Eats order after it has been accepted by a driver can be a bit perplexing, but fear not! I’ll guide you through the process step by step. So, if you find yourself needing to cancel your order after it has been picked up by a driver, here’s what you can do.
Firstly, open the Uber Eats app on your device and navigate to the “Orders” section. Look for the specific order that you wish to cancel and tap on it to view its details. Next, locate the option or button that allows you to cancel the order. It may vary depending on your app version or device, but keep an eye out for phrases like “Cancel Order” or “Request Cancellation.”
How To Cancel Uber Eats Order After Accepted Driver
Contacting the Driver to Discuss Cancellation
When you find yourself in a situation where you need to cancel an Uber Eats order after the driver has already accepted it, there are a few steps you can take. The first step is to try and contact the driver directly. You can do this by tapping on the “Contact” button within the app, which will allow you to send them a message or give them a call.
Be polite and explain your situation clearly, expressing your desire to cancel the order. Remember that drivers are independent contractors, so they have some flexibility in handling these situations. They may be willing to work with you and accommodate your request.
Requesting a Cancellation through the Uber Eats App
If reaching out to the driver doesn’t yield any results or if they are unable to assist you, don’t worry – there’s still another option available. You can request a cancellation through the Uber Eats app itself.
To do this, navigate to your active orders within the app and select the specific order that needs cancellation. Look for an option that allows you to cancel or modify the order. Keep in mind that once a driver has accepted your delivery request, canceling may come with certain consequences such as potential fees or restrictions on future orders.
Contacting Customer Support for Assistance
If you find yourself in a situation where you need to cancel your Uber Eats order after the driver has already accepted it, don’t worry. You can still reach out to Uber’s customer support for assistance. Here’s how you can do it:
- Open the Uber Eats app: Launch the Uber Eats app on your smartphone and log in to your account.
- Navigate to “Help”: Once you’re logged in, tap on the menu icon (usually three horizontal lines) located in the top left corner of the screen. From there, select “Help” from the dropdown menu.
- Select “Account and Payment Options”: In the Help section, scroll down until you find “Account and Payment Options.” Tap on it to proceed.
- Choose “Issues with an Order”: Under Account and Payment Options, look for “Issues with an Order” and tap on it.
- Select “I Need Help With Something Else”: On the next screen, you’ll see a list of common issues related to orders. Since cancelling an order after driver acceptance is not listed specifically, choose “I Need Help With Something Else.”
- Describe Your Issue: You’ll be presented with a text box where you can describe your problem briefly but clearly. Explain that you would like to cancel your order even though a driver has already accepted it.
- Submit Your Request: Once you’ve provided all necessary details about your issue, click on the submit button or any similar option available within the app.
After submitting your request, Uber’s customer support team will review it as soon as possible and provide further assistance regarding cancellation options for your specific situation.
Remember that reaching out to customer support does not guarantee an immediate resolution or cancellation of your order after driver acceptance since each case is assessed individually by their team. However, they will do their best to assist you in resolving the issue promptly.
I hope this guide helps you navigate the process of cancelling an Uber Eats order after a driver has accepted it. While it may not always be possible, contacting customer
