If you’ve found yourself on Poshmark, it’s likely because you’re drawn to the opportunity of snagging a great deal or selling your own items for some extra cash. But what happens when you make a purchase and then change your mind? Can you cancel an order on Poshmark?
In my experience, Poshmark does allow cancellations, but they come with certain conditions. Let me explain. If the seller hasn’t shipped out your item within 7 days from the date of purchase, you have an option to cancel the order yourself. However, if the seller is quick and ships out before that period, things get a bit tricky.
It’s also important to note that sellers can’t cancel an order once it has been shipped. So timing is everything here. I’ll be delving into all these details throughout this article so stick around if you need clear instructions on how to go about cancelling an order on Poshmark.
Understanding Poshmark’s Order Cancellation Policy
Alright, so you’re probably here because you’ve placed an order on Poshmark but now, for whatever reason, you need to cancel it. Don’t worry; I’m here to shed some light on this situation. Let’s take a deep dive into Poshmark’s order cancellation policy.
Firstly, it’s important to realize that Poshmark operates quite differently from other online shopping platforms. On most platforms, there is usually a small window of time during which you can cancel your order directly. However, with Poshmark things are slightly more complicated.
According to the official rules set by Poshmark themselves, once an offer has been accepted or a buy now purchase made, cancellations aren’t typically allowed. Sounds pretty strict right? Well not entirely! There might still be some hope left!
If your order hasn’t been shipped yet and it’s less than 3 hours since you placed the order – congratulations! You’re in luck! You’ve got a three-hour window where you can cancel the order yourself without any fuss at all!
Here’s how:
- Go to your account tab
- Select ‘My Purchases’
- Pick the relevant purchase
- Click ‘Problems/Order Inquiry’
- Choose ‘Accidental Purchase’
Follow these steps and voila! Your problem is solved!
However, what if those three hours have already passed? Are we out of options? Not really! In such cases, your best bet is to contact the seller directly through comments and request them kindly to cancel the transaction. Remember though – they’re under no obligation to agree.
Poshmark Cancel Order
So, you’ve placed an order on Poshmark and now you’re having second thoughts. Don’t worry, I’m here to guide you through the process of canceling that order.
Firstly, it’s important to understand that timing is crucial. If the seller hasn’t shipped your item yet, cancellation is a breeze. But once they have, things can get a little tricky. So let’s dive into the steps for both scenarios.
If your order hasn’t been shipped yet; here’s how you can cancel it:
- Launch the app or website and head over to your “Account Tab”
- Click on “My Purchases”
- Select the order you want to cancel
- Scroll down till you find ‘Problem/Order Inquiry’
- Choose ‘Accidental purchase’ Remember though, this option only works if the seller has not shipped out your item yet.
Let’s say your item has already been dispatched by the seller. In this case, cancellation isn’t as straightforward but there are still options available:
- Contacting Poshmark support: You’ll need to quickly reach out explaining why you want to cancel even though shipment has occurred.
- Reaching out directly to the Seller: Some sellers might be willing to help – it never hurts to ask politely!
One thing I must highlight here is that cancellations aren’t always guaranteed if your item has been shipped – so think carefully before making any purchases!
There’s no denying that online shopping can sometimes be impulsive – we’ve all been there! But with these steps at hand, I hope cancelling orders on Poshmark becomes hassle-free for anyone who needs to do so in future.
