RSS Email

Processing How Do I Cancel an Uber Eats Order

how do i cancel an uber eats order


Are you wondering how to cancel an Uber Eats order? Well, fret not because I’ve got you covered! Cancelling an Uber Eats order is actually quite simple and can be done in just a few steps. Whether you’ve placed the order by mistake or simply changed your mind, here’s what you need to do.

Firstly, open the Uber Eats app on your smartphone. Once you’re logged in, navigate to the “Orders” tab. Here, you’ll find a list of all your recent orders. Locate the specific order that you want to cancel and tap on it to view the details.

Next, scroll down until you see the option to “Cancel Order”. Tap on it and follow any prompted instructions to confirm your cancellation. It’s worth noting that there may be certain time restrictions for cancelling an order, especially if it has already been accepted by a restaurant or if it’s already out for delivery. In such cases, cancellation may not be possible or may come with additional charges.

How Do I Cancel an Uber Eats Order

Checking the Order Status

When you find yourself needing to cancel an Uber Eats order, the first step is to check the status of your order. This will help determine whether it’s still possible to cancel without any charges or penalties. To do this:

  1. Open the Uber Eats app on your device.
  2. Go to the “Orders” tab, which is usually located at the bottom of the screen.
  3. Look for the specific order you wish to cancel and tap on it.
  4. Check if the status of your order indicates that it’s still being prepared or in transit.

If your order is already marked as delivered, it may not be possible to cancel it through the app. In such cases, you can proceed with contacting Uber Eats support for further assistance.

Contacting Uber Eats Support

If you’re unable to cancel your order through the app, reaching out to Uber Eats support should be your next step:

  1. Tap on the “Help” option, typically found within the app’s menu.
  2. Select “Orders and deliveries” from the list of available topics.
  3. Choose “Cancel my order” as your issue category.
  4. Follow any additional prompts or instructions provided by Uber Eats support.

Remember that response times may vary depending on demand and other factors, so be patient while waiting for a resolution.

Requesting a Cancellation

In some cases, you may need to request a cancellation directly from your delivery partner:

  1. If you received a notification with details about who will deliver your food (such as their name and contact information), consider reaching out to them via text message or phone call.
  2. Politely explain that you would like to cancel your order and ask if they can assist in initiating its cancellation.

Keep in mind that delivery partners are independent contractors working with Uber Eats, so their ability to cancel an order may vary. If they are unable to help, it’s best to continue with the previous step and contact Uber Eats support for further assistance.

By following these steps, you should be able to successfully cancel an Uber Eats order in various situations. Remember that prompt action is key, so check the order status as soon as possible and reach out for support if needed.