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How to Cancel an Order on Ulta: A Simple Guide

how to cancel an order on ulta

How the Program Works

The Ultamate Rewards program is quite straightforward. When making a purchase, whether online or in-store, you accumulate points. Here’s the deal:

  • 1 point for every $1 spend
  • 2000 points equate to $125 off on your next Ulta purchase

We can’t stress enough that there are no restrictions on what you can purchase with your points. Buy high-end products, budget-friendly items, or salon services, the choice is yours.

Signing Up for the Program

It’s incredibly easy to sign up for the Ultamate Rewards program. Just visit the Ulta website and follow the prompt to join. You’ll soon be on your way to saving money and getting exclusive offers.

Keeping Track of Your Points

It’s important to keep track of your points. Simply sign in to your account and check your points balance at any time. It’s also possible to see how many more points you need to reach the next reward level. Staying updated can help save more on your favorite products.

Remember the Ultamate Rewards Program next time you shop at Ulta. It might make your cancellation process feel a little less frustrating if you’re aware of the benefits and discounts awaiting you on your next Ulta purchase. Besides, who says you can’t make a new order and earn more points after cancelling the old one? So don’t miss those prime opportunities to maximize your rewards.

How to Cancel an Order on Ulta

Before diving into the step-by-step process, let’s consider why one might need to cancel an order and understand who’s eligible to do so.

Why Cancel an Order

Occasionally, we might place an order only to realize we’ve chosen the wrong product or quantity, or maybe we’ve simply changed our mind. In such cases, quick action becomes important. The good news is, Ulta’s user-friendly interface aids in speedy cancellations. Knowing how to swiftly navigate this process will save us from the hassle of returns and refunds.

Eligibility for Order Cancellation

Here’s the critical part. Who can cancel? The answer is straightforward. Only those who’ve placed the order can cancel it. Remember, Ulta’s system begins processing orders almost immediately after they’re placed. Hence, the window to cancel an order is quite narrow, typically within the first hour. After this time, it becomes impossible to cancel the order as it will have already entered the shipping process.

Also worth mentioning is that gift card orders can’t be cancelled, due to the immediate processing and emailing of digital gift cards to recipients.

Steps to Cancel an Order on Ulta

Let’s navigate to the actual cancellation process. Here’s the game plan:

  1. Log in first. All order related actions require us to be signed into our Ulta account.
  2. Navigate to the ‘Order History’ tab, where we can find the list of orders we’ve placed.
  3. Identify the order up for cancellation. The website layout makes this job simple.
  4. Click on the ‘Cancel Order’ link against the selected order. If the link isn’t visible, the order has progressed to a stage where cancellation isn’t possible.
  5. Follow the on-screen instructions to finalize the cancellation.

While the cancellation process can be a bit disheartening especially when we had exciting purchases lined up, let’s not forget that Ulta’s Ultamate Rewards program helps soften the blow. As a member, you’ll accumulate points for every dollar spent, which can later be redeemed for discounts on any product. Efficiently combining order cancellations and reward redemptions can result in impressive savings. After all the hassle, knowing about the rewards program does lift the spirits and makes shopping on Ulta a more enticing prospect.