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How to Cancel CVS Order Placed In-store

how to cancel cvs order
I’ll walk you through the process of canceling a CVS order that was placed in-store. As someone who has had to cancel orders myself, I understand the frustration that can come with it. Thankfully, CVS has a straightforward cancellation policy that allows you to easily cancel your order if needed. In this article, I’ll provide you with step-by-step instructions on how to cancel your CVS order and ensure a smooth process.

If you’ve recently placed an order at CVS in-store and find yourself needing to cancel it, you’re in the right place. Don’t worry, canceling your order is a relatively simple process. In this article, I’ll guide you through the necessary steps to cancel your CVS order and avoid any unnecessary hassle. Whether you’ve had a change of plans or simply made a mistake, I’ll help you cancel your order and get your money back.

How to Cancel CVS Order

Canceling an order at CVS is a common occurrence, and thankfully, their cancelation policy is straightforward. It’s important to understand the policy to ensure a smooth and hassle-free cancelation process. Below, I’ll outline the key points of the CVS cancelation policy.

1. Time Frame for Cancelation

To cancel an order placed in-store at CVS, it’s essential to act quickly. CVS allows cancelations within 30 minutes of placing the order. Beyond this time frame, canceling a transaction may not be possible. Therefore, it’s crucial to initiate the cancelation process as soon as possible after realizing the need to cancel.

2. Contacting CVS Customer Support

To cancel your CVS order, you have two options for contacting customer support:

  • Calling CVS Customer Support: You can reach CVS customer support by phone at 1-800-SHOP-CVS (1-800-746-7287). Be sure to have your order details ready, such as the order number and the items you wish to cancel.
  • Visiting Your Local CVS Store: If you prefer an in-person interaction, you can visit your nearest CVS store and speak with a customer service representative. They will guide you through the cancelation process and help resolve any concerns or questions you may have.

3. Providing Order Details

When contacting CVS customer support, it’s important to provide them with all the necessary order details. This includes the order number, the date and time of purchase, and the specific items you wish to cancel. Having this information readily available will expedite the cancelation process and ensure a smoother experience.

4. Obtaining a Refund

Once your order is successfully canceled, CVS will process a refund for the canceled items. The refund will be issued through the same payment method used for the original purchase. Keep in mind that the time it takes for the refund to reflect in your account may vary depending on your bank or financial institution.

Locating the Contact Information

When it comes to cancelling a CVS order, one of the most crucial steps is finding the right contact information. Without this information, you won’t be able to reach out to CVS customer support in order to initiate the cancellation process. To help you locate the necessary contact information, here are a few steps you can follow:

  1. Visit the CVS website: Start by visiting the official CVS website, as this is the most reliable source of information when it comes to contacting their customer support team. The website should have a dedicated “Contact Us” or “Customer Service” section, which will provide you with the necessary details.
  2. Search for the customer support number: Once you’re on the CVS website, navigate to the “Contact Us” or “Customer Service” section and look for the customer support number. This is typically a toll-free number that you can call to speak directly with a representative who can assist you with your cancellation request.
  3. Check for alternative contact methods: In addition to the customer support number, CVS may also provide alternative contact methods such as email or live chat. These options can be convenient if you prefer written communication or if you’re unable to speak on the phone.
  4. Note down the contact information: Once you have located the contact information, it’s important to jot it down or save it somewhere accessible. Having the information readily available will save you time and effort when you’re ready to cancel your CVS order.


Canceling a CVS order placed in-store is a straightforward process that requires a few simple steps. By gathering all the necessary order details and contacting CVS customer support, I can ensure that my cancellation request is properly processed. It is important to request a confirmation email, check the receipt, monitor my account, and reach out to customer support if needed. Following these steps will not only ensure that my order is canceled but also address any issues that may arise during the process.