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Ritz-Carlton, Central Park #NYC #weekendgetaway

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A couple of weeks back we were invited into NYC for Mr. Peabody and Sherman screening and press day. This post isn’t about that. This is about our time walking and experiencing the city and hotel and food. I love staying in hotels. I love messing up both beds, leaving my shoes in the middle of the floor and channel surfing like my life depended on it. We stayed at the Ritz-Carlton New York, Central Park. Did you just OOOOH? I did when I saw the accommodations the first time. I was excited to stay at a “fancy” hotel. I expected cream of the crop, top- notch customer service from the second I walked up to the moment I checked out.

That didn’t happen. I will start off with saying that the hotel was booked solid for the press junket. The enormous trunks of camera equipment were taking up space in the small lobby, doormen weren’t paying attention to guests but instead truck drivers uploading MORE enormous trunks of media equipment, guestz were standing around waiting for their rooms.

Ritz Carlton Central Park NYC

image courtesy of Ritz-Carlton

Ritz Carlton Central Park NYC

image courtesy of Ritz-Carlton

This was problem number one. We arrived at 3:00, check in time and were told our room wasn’t ready. The story started about being super busy, rooms booked solid, production company being very demanding, blah blah. Rob and I are pretty easy going so we decided to take to Central Park while it was still sunny. There was snow and ice on the ground but walking through the park was nice. We held hands, which we never do and even managed to snap this pic of ourselves.Strolling Central Park #nyc #centralparkselfie

Strolling Central Park, NYC

We walked and walked and ended up walking through the Upper West Side looking at gorgeous architecture and crazy cute French Bulldogs (are French Bulldogs the dog of rich New Yorkers). We ventured to Amsterdam to Broadway and back to the hotel only to find out our room was still not ready.

At this point we were freezing and annoyed. After some complaining we were let into the 2nd floor Club Lounge to warm up and grab a drink and some food. This was right up Rob’s alley. He’s loves perks and in his book shrimp cocktail, cookies and Mary Janes for free is a HUGE perk. This made up for delay in our room being ready. We are easy to please. I made a bit of an ass of myself though. We were seated next to a window overlooking Central Park and I leaned on the window sill to look at something passing by and somehow dislodged a panel on the wall. The staff comes rushing over and I’m clueless as to what’s going on and why they are touching me and scooting my legs over trying to fix it.

We got message about a 1/2 hour later that our room was ready and we headed up. At this point I sit on the beds and chairs checking for comfort, examine the bathroom for cleanliness and see all the goodies I can’t consume in the mini fridge.Ritz Carlton Central Park, NYC #nyc

One look at the massive, luxurious tub and I knew it needed to be filled with bubbles, hot water and me. I looked around for bubble bath and could find any. A quick trip to Duane Reade fixed that problem. Robes are my weakness. Even if it’s just for a few minutes I must wear it. I have a plush robe at home but hotel room robes are special.Ritz Carlton Central Park Tub #review

Ritz Carlton Central Park BathRobes

The room had a terrible view but was furnished beautifully. The beds were very cozy and covered in silky-smooth crisp white sheets. Rob claims it was more comfortable than our Sleep Number. I think we should invest in a feather bed at home.

Ritz Carlton Central Park, NYC #nyc

Ritz Carlton Central Park, NYC #nyc

The bathroom was spacious, spotless and brightly lit. I did end up finding body wash in the shower that could’ve doubled as bubble bath, DUH.Ritz Carlton Cetnral Park Bathroom #review

ritz carlton bathroom

Rob ventured out for ice only to find out we had to get it delivered from someone in the kitchen. It took way too long to arrive for something not being cooked.

Rob wanted to take advantage of beautiful Auden Bistro and Bar for dinner. The staff was very attentive. Our server must’ve noticed my face when I looked at the menu because he came over and said the kitchen will make whatever I wanted even if it wasn’t on the menu. It was late and I really just wanted a good burger, that’s what we both ordered. I also ordered their signature AUDEN FRITES WITH TRUFFLE AND PECORINO. YUM. I love truffle fries and I wish I had more room in my belly to eat them all. The burger was AH-MAZ-ING. It’s so hard to mess up a burger but this was perfect. Juicy, seasoned, hot and with great bread. The restaurant was very dimly lit otherwise I’d have 13 pictures of just my burger to share.Auden Burger Ritz Carlton Central Park #food

Staying at the Ritz Carlton New York, Central Park wasn’t everything I expected. That name suggests a taste of grandeur and sophistication from the top to the bottom. It fell flat on some levels  of attentiveness and communication but the accommodations felt like an oasis full of comfort and luxury.

This is NOT a sponsored post. We were not required nor compensated to share our experience about the hotel.

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  1. Wow, that looks like an amazing place to stay. I have a brother in law in NYC, so we always end up staying with him, but I would love to stay at the Ritz just once!!

  2. Sounds like the hotel was booked beyond it’s care level. The Ritz is always a very nice place to stay, and YES. Invest in REAL feather pillows. If you’re not paying $80-120 for one it’s not real. True feather pillows can last forever. Mine was handed down from my mom, and I keep in in two pillowcases to keep it clean.

  3. brett says:

    it sounds like they had too much going on to be able to give full attention to guests. i wonder what it’s like when it isn’t press junket time?

  4. Janel C. says:

    It’s a shame the hotel fell short on your expectations. It sounds like they were a bit unprepared/overwhelmed. Your pictures were gorgeous, however. The bathroom looked so inviting and luxurious!

  5. Staying at the Ritz is on my bucket list. I hope that they are a little more attentive. I really loved your review! The room did look gorgeous!

  6. I did say ooooo when I read where you were staying. Thanks for the honest review!

  7. Wow, it looks like you had a great time! it does look like Ritz is luxurious, but that disappoints me they weren’t attentive and memorable like you would expect from such a place!

  8. I’ve stayed at the Ritz in Chicago and I have to agree that staying at the Ritz is definitely “fancy”. I remember the bed was so comfortable!

  9. Beautiful pics! Next time take me! I’d love to visit NYC.

  10. Staying over a night in NYC is on my ‘life list’. I’d love to stay across from Central Park if and when I do stay over.

  11. Too bad they were not too accommodating :/ But man, that sure looks like a nice place to stay!!!

  12. Angela S says:

    I am sorry to hear the hotel wasn’t everything you had hoped. I hate when that happens. Oh, but you do make me laugh. I so would have taken that tub picture too.

  13. What a great place to stay. We stayed at the Ritz Carlton in St. Louis once. Not as swank, but very nice.

  14. That is a gorgeous hotel. YOu had me sold when I saw the bath.

  15. I will be staying at the Ritz Carlton in Atlanta when I go to a blogging conference there in May. I’m excited because it’s my first stay in a “fancy” hotel. I think I will be lowering my expectations just a bit after reading your review. I don’t want to be discouraged!

  16. What a nice looking hotel!! It looks like you had fun!!

  17. It’s a shame you didn’t have a better experience there! The only Ritz-Carlton I stayed in was in Beijing and it was AH-MA-ZING! We actually had one small problem with our room and the bent over backwards to fix it and sent up wine, cheese and fruit to make up for it.

  18. I love staying at Ritz Carlton’s, it’s definitely the best! I’ve been really lucky to stay at the one in NYC, Boston and in St. Thomas. Each time was amazing and so worth the splurge.

  19. Sandra (at) Coasahmom (dot) com says:

    That bed looks so comfortable! LoL — I’m so sleepy.

  20. I have only stayed a a few Ritz’s but they have never disappointed me. Love the deep soak tubs!

  21. That looks like a posh hotel! Too bad the view wasn’t great, but at least you were able to get out and sight see. The pic of you two is adorable!

  22. NYC is on the top of my Travel WISH list! This looks like a great place to stay.

  23. The hotel seems nice, too bad you didn’t get the experience you deserved.

  24. Ooo YUM at those truffle fries! But Booo for the bad hotel experience! For the amount of money one forks over to stay t the Ritz Carlton, I would except amazing service too!

  25. I love your honesty! We stayed at the Ritz in Battery Park once and actually loved it. Although areas felt slightly outdated.

  26. I hate that you had such a bad experience. For such high rates they should be ashamed of themselves!!!

  27. Ashley M says:

    What a nice getaway in NYC. The hotel looks lovely.

  28. Eliz Frank says:

    The Ritz Carlton is usually known for its superlative service and well appointed guest rooms. It’s a pity they didn’t meet your expectations this time.

  29. The Ritz Carlton in Central Park looks like quite a swanky place to stay. That burger looks great too. Too bad you didn’t have a great view but it sounds like you had a good time!

  30. This is one hotel I would like to stay at. I have heard of it. The bed does look really comfy!

  31. Now this is a getaway! I so need to relax!

  32. Well, at least the accommodations were amazing! That’s probably the nicest hotel bathroom I’ve seen.

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