If you’re like me, and have found yourself knee-deep in the online shopping rabbit hole of Poshmark, you may have had a moment of regret after hitting that ‘Buy Now’ button. Maybe the size was wrong or perhaps you’ve realized those neon green stilettos don’t exactly match anything in your closet. Whatever your reason, I’m here to help guide you through the process of canceling a Poshmark order.
Now, let’s get this straight off the bat: Poshmark doesn’t usually allow cancellations. But don’t worry! There are still options for those snap decisions we sometimes make online.
Understanding Poshmark’s Order Cancellation Policy
Before we dive into the nitty-gritty of how to cancel a Poshmark order, let’s first understand their cancellation policy. If you’ve made a purchase on Poshmark and had second thoughts about it, you’re not alone. I’ve been there, and many others have too. The good news is that Poshmark does allow cancellations, but under specific conditions.
To begin with, orders may be cancelled before they’re shipped out. So if your seller hasn’t sent off your item yet, you’re in luck! However, once an item has been marked as shipped by the seller, it typically can’t be cancelled anymore. That said, there are exceptions to this rule in certain situations like when the shipment tracking doesn’t update after a few days or when an item isn’t delivered within a set time frame.
One important thing to keep in mind – Poshmark’s customer service team holds the final say regarding cancellations after shipping. They’ll evaluate each case individually and make decisions based on factors such as reason for cancellation request and current status of the shipment.
Here’s another crucial point: refunds for cancelled orders are issued as Posh Credit by default; however, upon request buyers may choose to have funds returned via original payment method instead.
And finally – don’t forget that cancelling an order can impact both buyer’s and seller’s ratings on Poshmark. It’s always best to communicate with your seller directly before making any hasty decisions about cancelling an order.
How to Cancel a Poshmark Order
Ever found yourself in a situation where you’ve impulsively bought something on Poshmark, only to regret it almost instantly? Don’t fret. I’m here to guide you through the process of canceling that hasty purchase.
First up, we need to clarify one thing: Poshmark’s cancellation policy is pretty strict. You’ve got just three hours from the time of purchase to cancel your order. So if you’re having second thoughts, it’s crucial not to delay!
To kick off the cancellation process, let’s start by opening up your Poshmark app. From there, tap on ‘Account’ located at the bottom right corner of your screen. Next, select ‘My Purchases’ and then locate the order you wish to cancel.
Once you’ve found that pesky unwanted order, click on ‘Problems/Order Inquiry’. A new dropdown menu will appear with several options for queries related to your order. Here’s where it gets interesting – tap on ‘Accidental Purchase’. Complete all necessary information in this section and wait for confirmation from Poshmark.
Remember folks! Time is key here. If more than three hours have passed since placing your order, unfortunately, it’ll be too late for cancellations according to Poshmark guidelines. But don’t be disheartened – reselling purchased items is always an option within this thriving online marketplace.
In conclusion, whether we’re talking accidental purchases or buyer’s remorse; knowing how-to-cancel-a-Poshmark-order can save you plenty of hassles down the line.
