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Pottery Barn Cancel Order: Your Complete How-To Guide

pottery barn cancel orderWe’ve all been there: you’re online shopping, you click “order” – and then immediately regret it. Whether it’s an accidental purchase or just buyer’s remorse, the good news is that Pottery Barn cancellation policy offers a window of opportunity for you to change your mind.

In most cases, Pottery Barn can accommodate order cancellations if they are made promptly. That being said, it’s not always straightforward and the process may vary depending on various factors such as how quickly after placing the order you request a cancellation, or whether the item has already been shipped.

However, I’ll give it to you straight – trying to get an order canceled can be quite a hassle. From my own experience and from others I’ve heard from, navigating through Pottery Barn’s cancellation procedure may feel like wading through murky waters. But don’t worry! I’m here to help clear things up and provide some guidance on how to effectively navigate this process.

Understanding Pottery Barn’s Order Cancellation Policy

Have you ever quickly clicked “confirm purchase” and then instantly regretted your decision? Well, I’ve got some good news for you. When shopping with Pottery Barn, it’s possible to cancel your order. However, there are a few things you need to keep in mind to navigate this process successfully.

Foremost among these is timing – it’s everything when it comes to cancelling an order at Pottery Barn. You see, if your order hasn’t been processed yet (which usually takes up to 30 minutes), you can easily cancel it directly from the website. But once that processing starts, things get a bit trickier.

In case your order has already entered the processing phase, don’t panic! You’ll have another chance to wave goodbye to that spur-of-the-moment purchase. Just wait until the shipment email pops into your inbox. From there, follow the instructions provided in the email which will guide you on how to refuse delivery of your package when it arrives at your doorstep.

Now, what happens if you miss both these windows or decide later on that what looked like a must-have isn’t really needed after all? In such cases, Pottery Barn allows returns within 30 days of receipt for most items excluding final sale merchandise.

Let me clarify one last thing: even though cancelling an order might seem daunting at first glance due to these time limits and stages of processing involved; remember that customer service reps are there specifically for situations like these. Should any confusion arise along the way or if help is needed with cancellation procedures – do not hesitate reaching out!

So next time that irresistible urge strikes right before hitting ‘checkout’, remember: It’s okay! With understanding Pottery Barn’s cancellation policy under our belt- we can shop worry free.

Pottery Barn Cancel Order

I’ve had my fair share of experiences with online shopping and let me tell you, it’s not always smooth sailing. Sometimes I find a better deal elsewhere or maybe the color just wasn’t what I expected. Either way, there are times when canceling an order is necessary. If you’re in the same boat and need to cancel an order from Pottery Barn, don’t worry, I’ve got your back. Here’s how you can go about it.

First things first, time is of essence here. Pottery Barn typically processes orders within a few hours. So if you have second thoughts about that fancy lampshade or plush sofa set, act fast! Get in touch with their customer service immediately by phone at 1-888-779-5176 or through email at

When contacting them, make sure to have your order number handy and clearly express that you’d like to cancel the order. Do remember though, because they strive for quick delivery times, there might be instances where cancellation may not be possible if the item has already been shipped.

In case your item has already been dispatched for delivery but hasn’t arrived yet? Fret not! There’s still hope as Pottery Barn offers easy returns within 30 days of receiving an unwanted item.

  • Call up their customer service
  • Provide them with the order number
  • Express your wish to return upon receipt

They’ll guide you through their hassle-free return process which often includes pre-paid return labels and sometimes even pick-up services!

While these steps should generally pave your way towards a successful cancellation or return at Pottery Barn, keep in mind that customized items can be tricky since they’re made just for you. These orders usually cannot be cancelled once they enter production stage so bear this in mind when ordering personalized stuff!

Remember folks – buyer’s remorse happens even to seasoned shoppers like me! It’s all part of our online shopping adventures.